Service Engineer

  • Location

  • Salary

  • Job Type

  • functions


Company – Innovative ophthalmological device company

Location – Berlin / Field-based (approx. 50%)


We’re partnered with a Berlin-based medical device company, who have a globally successful ophthalmological device on the market and have brand new developments in the pipeline.

They have an opportunity within their Service Engineering team for an entry/graduate-level position, with great training provided and an opportunity to rapidly gain experience and responsibility.

Reporting to the Director of Production, Service & Quality , you would enjoy a high level of autonomy and personal responsibility over installations, maintenance, repairs and safety checks on retinal lasers at our their customers in hospitals and private practices throughout the DACH region.


  • Installations, maintenance, repairs and safety checks on retinal lasers at with hospitals and private practice customers
  • Working as a medical device consultant via phone and written correspondence for customer inquiries and in support of distributors undertaking repairs and fault analyses
  • Repairing and providing spare parts and returns from the field
  • Analysis of device data and malfunctions, working closely with the R&D department
  • Close cooperation with both the sales office and field service team.


  • Vocational training in electrical engineering, electronics or similar.
  • Ideally, further training as a technician, or university degree, with medical technology/electrical engineering.
  • Willingness to travel up to 50% (DACH region, mostly Germany), including overnight stays (no regular weekend work)
  • Driving license class B
  • Excellent communication skills in German and English
  • Customer oriented and a strong analytical thinker/problem solver
  • Basic IT knowledge
  • Comfortable planning your own work and field service assignments

Why apply?

  • A growing, innovative company with flat hierarchies and short decision-making processes
  • Flexitime model with core working hours (10:00 – 16:00)
  • Travel and accommodation fully covered, as well as access to a company car for local field service assignments (no private use)
  • Close cooperation with interdisciplinary teams in a modern workplace

This is a great opportunity to join a close knit team, with short reporting lines and excellent development opportunities, while enjoying the benefits of an established company with a global market presence.

Please submit your CV to us for a private and confidential discussion about the opportunity.

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